Sabong, slots, bingo, live casino – the games are exciting, and that's exactly why hjl3 takes responsible gaming seriously. We want every Filipino player to enjoy the thrill of the arena while staying in full control. This page covers everything you need to know about playing smart and staying safe on hjl3.
The hjl3 Platform is strictly for players aged 21 years and older. This is a legal requirement under Philippine gaming regulations. No exceptions.
If gambling is causing you or someone you know distress, please reach out immediately. PAGCOR's responsible gaming program and local mental health support services are available to all Filipino players. You can also contact hjl3 support at [email protected] to activate self-exclusion or account restrictions at any time – 24 hours a day, 7 days a week.
Responsible gaming means treating gambling as a form of entertainment – not as a way to earn money, escape problems, or chase losses. At hjl3, we believe that every player deserves to enjoy our platform on their own terms, with full awareness of the risks involved.
The reality is that for most players, sabong and casino games are a fun pastime. But for a small number of people, gambling can become a problem. hjl3 is committed to providing the tools, information, and support that every Filipino player needs to keep their gaming experience positive and in control.
Responsible gaming at hjl3 is built on three core principles: awareness (knowing the risks), control (using our tools to manage your play), and support (knowing where to get help when you need it).
Remember: Gambling should always be fun. The moment it stops being fun, it's time to take a break. hjl3's responsible gaming tools are here to help you do exactly that.
Treat every session as entertainment, not income. Set a budget before you play and stick to it, win or lose.
It's easy to lose track of time in the arena. Use hjl3's session timers to keep your play sessions healthy and balanced.
Only gamble with money you can afford to lose. Never use rent, grocery, or bill money for gaming deposits.
If gambling is affecting your relationships or finances, talk to a trusted friend, family member, or professional counselor.
Every registered hjl3 player has access to these tools at no cost. Use them to stay in control of your gaming activity.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered immediately but increases take 7 days to take effect – giving you time to reconsider.
Define the maximum amount you are willing to lose within a set period. When your loss limit is reached, your account will be temporarily restricted from placing further bets until the period ends. This is one of the most effective tools for preventing chasing losses.
Set a maximum duration for each gaming session. When your time limit is reached, hjl3 will display a notification and, if you choose, automatically log you out. Regular breaks are proven to help players maintain perspective and make better decisions.
Enable periodic pop-up reminders during your session showing how long you have been playing and how much you have wagered. Reality checks are a gentle nudge to pause, reflect, and decide whether to continue or take a break.
Need a short break? Request a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be suspended and you will not be able to log in, deposit, or place bets. Marketing communications will also be paused.
For players who need a longer break, hjl3 offers self-exclusion periods of 6 months, 1 year, or permanent exclusion. Self-exclusion is processed within 24 hours. To request self-exclusion, contact [email protected]. This cannot be reversed during the exclusion period.
To activate any of these tools, log in to your hjl3 account and visit Account Settings, or contact our support team at [email protected]. All responsible gaming tools are free and available 24/7.
Problem gambling can affect anyone – regardless of age, income, or background. The earlier it is recognized, the easier it is to address. Here are some warning signs to watch out for in yourself or someone you care about:
Recognizing these signs is the first and most important step. If any of these sound familiar, please reach out to hjl3 support or a professional counseling service. There is no shame in asking for help – it takes courage.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider speaking with a professional or activating hjl3's self-exclusion tool.
Have you ever gambled with money that was meant for essential expenses like rent, food, or bills?
Have you ever tried to win back money you lost by gambling more?
Has gambling ever caused arguments or tension with your family or friends?
Do you find it difficult to stop gambling once you have started, even when you planned to?
Have you ever felt guilty, ashamed, or anxious about your gambling habits?
Has gambling ever interfered with your work, studies, or daily responsibilities?
This self-assessment is for informational purposes only and is not a clinical diagnosis. For professional support, contact a licensed counselor or mental health professional in your area.
Self-exclusion is the most powerful responsible gaming tool available on hjl3. It completely blocks your access to the platform for a chosen period. Here is how to activate it:
Send an email to [email protected] with the subject line "SELF-EXCLUSION REQUEST". Include your registered account email address and your preferred exclusion period (6 months, 1 year, or permanent).
Our support team will verify your identity to ensure the request is genuine and to protect your account. This step is completed within a few hours of your request.
Your hjl3 account will be fully suspended within 24 hours. You will not be able to log in, deposit, or place bets. All marketing communications will be stopped immediately.
Your self-exclusion period starts from the date of suspension. For permanent exclusion, your account will be closed and your data handled in accordance with our Privacy Policy. Temporary exclusions cannot be reversed before the period ends.
Philippine law and hjl3 policy strictly prohibit anyone under the age of 21 from accessing or using the hjl3 Platform.
hjl3 takes underage gambling prevention seriously. We verify the age of every player during the registration and KYC process. Any account found to belong to a person under 21 will be immediately closed and all funds returned.
If you share a device with younger family members, we strongly recommend the following steps to prevent underage access:
If you suspect a minor has accessed or registered on hjl3, please report it immediately to [email protected]. We will investigate and act within 24 hours.
You are never alone. These resources are available to any Filipino player who needs guidance, support, or professional help with gambling-related concerns.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated responsible gaming program for Filipino players. PAGCOR's program includes player education, self-exclusion registries, and support referrals. Contact PAGCOR directly for information on their national self-exclusion program.
Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week. Whether you need to activate a deposit limit, request a cooling-off period, or initiate self-exclusion, our team will assist you promptly and without judgment. Email: [email protected]
The Department of Health Philippines operates mental health hotlines and referral services for Filipinos experiencing gambling-related distress, anxiety, or depression. Local government units in Manila, Cebu, Davao, and Quezon City also provide free counseling services through community health centers.
hjl3 is the Philippines' most trusted online casino and sabong platform – and responsible gaming is at the heart of everything we do. Join our community of Filipino players who enjoy the arena experience responsibly, with the tools and support they need to stay in control.
Must be 21 years or older to play. Gambling is for entertainment only. If gambling is causing you harm, please use our self-exclusion tools or contact [email protected].